By using this website/ application/ service, You are deemed to have read and agreed to the following terms and conditions.
Osaw Handloom Private Limited (“Company/ Our/ Ourselves/ We/ Us”), a company incorporated under, and existing in accordance with, the laws of India for the time being in force, with its registered office at PO No.5 OSAW Complex, Ambala Cantt., Haryana. , operates, owns and maintains the domain name www.ohfab.in and associated pages on social media platforms including but not limited to Facebook and Instagram (collectively referred to as “Ohfab”).
1. Storage of Personal Information
1.1 Information You provide to Us – We may ask You to provide certain categories of information during registration on Ohfab. This may include:
(i) Information about Your personal identity such as name, gender, age etc.
(ii) Registration Data, including but not limited to Your username, password, email address and other security-related information used by You in relation to Our Services.
(iii) Information related to Your financial transactions carried out over Ohfab.
(iv) Your contact details such as Your address, postal code, telephone or mobile number.
(v) Stored information or data either created by You or by a third party and which You wish to store on Our servers such as images, files, documents etc.
This will collectively be referred to as “Personal Information”. Personal Information will also include any information provided by You in any form during any interaction or communication with Us.
1.2 Information We collect during Your access and use of Our Services – Apart from any Personal Information provided by You, We, or our third party associates, may collect certain information through other channels such as:
(i) Log information such as Your IP address, browser type, date and time of visit.
(ii) Payment and account information such as Your account history with Us including (without limitation) all billing information and communications, Payments history etc. Such information is stored in encrypted form on secure servers.
1.3 Information Collected by Ohfab – Our Services are primarily provided through Ohfab on Your mobile, computer, tablet or any other similar device. We may use technical data or information about Your device, system and application software and peripherals that is collected from time to time for the purpose of facilitating updates, technical support and other services related to Ohfab.
During usage of Ohfab, certain information may get collected or stored from Your device. This may include Your preferred language, phone number or other unique device identifiers assigned to Your device, the IP address of Your device, the manufacturer and model of Your device, the operating system used in Your device, internet browsers used on Your device, Your location, etc. We may also collect and store information about how You interact with Ohfab i.e. areas of Ohfab visited the most over a given time period, the amount of time You spent using Ohfab, how often You use Ohfab etc.
2. Usage of Personal Information
2.1 Processing for User registration – We may use Your Personal Information for processing Your registration for Our Services. This may include verification of User information through mobile verification.
2.2 Technical and functional management – We may use technical data such as Your IP address to help diagnose problems and resolve issues related to functionality of Ohfab. We may also process technical data such as Your mobile IP address and information about the manufacturer, model, and operating system of Your mobile device for the purpose of resolving technical difficulties, providing up to date versions of Ohfab and to improve the functionality of Ohfab.
2.3 Improvement of Services – We may use Your Personal Information to monitor and improve Services by analyzing usage patterns in order to personalize for You the services and content available through Ohfab.
2.4 User Account information – You acknowledge that by using Our Services, You are publishing Personal Information that may be viewed on Ohfab by other users of Ohfab.
2.5 Compliance with laws and law enforcement
We may access, use, transfer or disclose Your Personal Information to third parties such as Government or law enforcement authorities or private parties, if it is legally required to do so under any of the following conditions:
(i) To satisfy any applicable law, rule, regulation, governmental requests or legal process.
(iii) To secure Our systems.
(iv) To protect the safety of the public for any reason.
(v) To detect, prevent or otherwise address fraud, security or technical issues.
(vi) To prevent or stop activity We may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity.
In case of any illegal, unethical or objectionable activity, We may use IP address or other device identifiers to identify Users, and may do so in cooperation with third parties such as internet service providers, wireless service providers, and/ or law enforcement agencies, including disclosing such information to third parties, all in Our discretion. Such disclosures may be carried out without notice to You.
2.6 Marketing and newsletter – We also use Your Personal Information to send You newsletters, marketing or any promotional materials and other information that may be of interest to You. If You decide at any time that You no longer wish to receive such communications from Us, please follow the instructions outlined in such communications for opting out of receiving such communications from Us.
3. Security and storage of Personal Information
3.1 We take Our security responsibilities very seriously and take all reasonable technical and organizational measures to protect Your Personal Information once We have received it. We use commercially acceptable and reasonable security practices to keep Your Personal Information secure. However, You understand, acknowledge and agree that no mode of transmission and storage on the internet is absolutely secure.
4. Retention of Personal Information
4.2 After cancellation of the User Account, Your Personal Information may be retained for the purpose of legal and regulatory compliances, resolving disputes, concluding activities related to User Account cancellation, enforcing Our agreements or for any other reason which may be deemed necessary.
4.3 Except for reasons mentioned in clause 4.2, Your Personal Information may be anonymized and retained for internal purposes upon cancellation of User Account.
5. Withdrawal of consentIf, at any time, You wish to revoke Your consent to Our usage of Your Personal Information, You may send us an email at email@example.com . We reserve the right to decline You the Services for the provision of which Your Personal Information was sought.
6. Change in Personal Information
You are responsible for maintaining the accuracy of the Personal Information submitted on registration. If there are any changes in Your Personal Information details, You may correct or update the information on Your profile page or contact us at firstname.lastname@example.org.
7. Third-Party websites
7.2 If you come to Ohfab from a third-party website or application, or if You share Your Personal Information with Us using the services of a third-party website or application, We are not responsible for the privacy practices of such websites or applications. This includes, but is not limited to, any Personal Information You share with Us over social media platforms such as Facebook and Instagram. We encourage You to acquaint Yourself with the privacy practices of other platforms.
8. Business Transfer
We may share Your Personal Information or any other information collected and stored by Us with Our parent, subsidiaries and affiliates for internal reasons in connection with the provision of the Services to You. We also reserve the right to disclose and transfer all such information:
(i) To a subsequent owner, co-owner or operator of Ohfab, the Services or applicable database.
(ii) In connection with a corporate merger, acquisition, consolidation, restructuring, the sale of substantially all of Our membership interests and/ or assets or any other form of corporate change, including during the course of any due diligence process.
11. Vulnerability Disclosure
11.1 We are committed to protecting Our Users’ privacy and ensuring that You have a safe and secure experience with Us. If You discover any security vulnerability in Our platform, We would appreciate Your support in disclosing it to Us in a responsible manner.
11.2 Please share the details of suspected vulnerabilities with Our security team by sending an email to email@example.com and allow Us to fix these vulnerabilities before You make a public disclosure.
11.3 Please include the following information when sending Us the details:
(i) Mobile phone model name, make and number
(ii) Operating System name and version number
(iii) Browser name and version
(iv) Ohfab downloading/ accessing platform
(v) Plug-in names and version installed in the browser
(vi) Steps necessary to reproduce the vulnerability including any specific settings required to be reproduced
12. Grievances and Redressal
Phone No. +91-99013 77200
Email id: firstname.lastname@example.org